You can use your order manager or our contact form to get further assistance.

The Smart Tiles

<p>Unfortunately, the sale of samples is considered a final sale. This means that once you have purchased samples, it is not possible to return them or obtain a refund. If you have any doubts or questions, feel free to contact customer service for additional clarification before placing your order.</p>

No. Sample sales are final — no returns or refunds.

Can I return my samples?

Deliveries, Order Cancellations and product returns

What is the origin of Smart Tiles?

What exactly are Smart Tiles?

What is the concept of Smart Tiles?

What are the advantages of Smart Tiles?

Can we distinguish Smart Tiles from ceramic or glass tiles?

General Information about Smart Tiles

What certifications do Smart Tiles products have?

Do Smart Tiles withstand heat, humidity, and water?

What are the details of the warranty?

How to ensure the durability of Smart Tiles?

How can I clean and maintain my Smart Tiles?

Certifications, warranties and durability

How to get advice from an interior designer to choose the best model?

How to calculate the number of tiles needed?

Let's build your project together

How to prepare my surface for Smart Tiles installation?

How to install my Smart Tiles around an electrical outlet?

How to install Smart Tiles on a wall with a concave or convex angle?

How can I ensure that my Smart Tiles are aligned?

Do I need to add caulking between tiles and countertop?

How can I use Smart Edge for a perfect finishing border?

Is removing Smart Tiles easy?

What do the letters/numbers printed on Smart Tiles mean?

Preparation & Installation

On what surfaces can I install Smart Tiles?

On what surfaces should I not install Smart Tiles?

Can I install Smart Tiles around a fireplace?

Can I install Smart Tiles behind a stove or gas cooktop?

Can I install Smart Tiles in a shower?

Can I install Smart Tiles over existing tile?

Installing Smart Tiles in a rental property

Installation Surfaces

Where can I buy Smart Tiles products?

What payment methods does Smart Tiles accept?

Can I order Smart Tiles samples?

Ordering and Payments Methods

What is the estimated delivery time?

What customs or import fees to expect?

How can I cancel my order?

How can I return my order?

How to become an authorized Smart Tiles distributor?

How to become a Smart Tiles affiliate?

Information for professionals

Can I return my samples?Updated a month ago